Unite8's Terms & Conditions — Transparent for Everyone

General Rules & Applicability

These terms and conditions ("Terms") constitute a legally binding agreement between the Unite8 platform ("we", "Unite8") and each registered or unregistered user ("you", "member"). By accessing the Unite8 website or app, you are considered to have accepted these Terms in their entirety.

Unite8 is an online gaming and Sports Betting platform operated for users in Bangladesh. By using the platform, you confirm that you have read and agreed to these Terms, our Privacy Policy, and our Responsible Gaming Policy in full.

Scope of Application

• All services on the Unite8 website and mobile app
• Casino games, slots, live dealer & Sports Betting
• Bonuses, Promotions & Loyalty Programme
• Deposits, withdrawals, and all financial transactions
• Unite8 Customer Support & Contact Channels
• Voucher, Referral & Special Offers Programme

If you disagree with any part of these terms, please refrain from using the Unite8 platform. For any questions about the terms, contact our support team before registering.

Account Registration & Eligibility

To open an account with Unite8, you must meet certain eligibility requirements. These conditions are in place to protect players and maintain the integrity of the platform.

Registration Eligibility

• Age: Registrants must be at least 18 years of age. Unite8 may request a valid ID or government-issued document at any time for age verification purposes.
• Identity: Only one account is permitted per person. If an individual is found operating multiple accounts, Unite8 reserves the right to close all associated accounts.
• Accurate Information: All information provided at registration must be truthful, accurate, and up to date. Providing false details may result in account termination and forfeiture of any deposited funds.
• Location: Registrations are only accepted from regions where Unite8 services are legally permitted.

KYC Verification Process

Unite8 conducts KYC (Know Your Customer) verification to ensure secure transactions. The following documents may be required for your first withdrawal request or for transactions above a certain amount:

• Scanned copy of National ID (NID) or passport
• A recent utility bill or bank statement (as proof of address)
• Payment method verification details (bKash/Nagad number, etc.)

Account Security

You are solely responsible for keeping your account password and login credentials confidential. Do not share your account details with anyone. If you suspect unauthorized access to your account, contact Unite8 support immediately.

Deposit, Withdrawal & Payment Policy

All financial transactions on Unite8 are handled securely and transparently. Deposits and withdrawals are supported via local mobile banking services including bKash, Nagad, Rocket, and Upay, as well as cryptocurrency.

Deposit Policy

• Minimum deposit amounts may vary depending on the payment method used.
• Deposits must be made only from a payment account registered in your own name.
• Deposits made through third parties or from another person's account are strictly prohibited.
• Successful deposits are credited to your game balance instantly.

Withdrawal Policy

• Withdrawal requests are only accepted from verified (KYC-completed) accounts.
• Withdrawals can only be made to the same payment method used for the original deposit.
• Winnings from bonuses are subject to specific wagering requirements.
• Withdrawals are typically processed within 5–30 minutes, though complex cases may take up to 24 hours.
• Unite8 may delay or place on hold large withdrawal requests pending additional verification.

Transaction Liability

Unite8 is not liable for any funds lost due to incorrect payment numbers or account details provided by the user. Please verify all information carefully before completing a transaction.

Bonus, Promotion & Offer Terms

All bonus and promotional offers on Unite8 are subject to specific terms and conditions. Please read the relevant terms carefully before claiming any bonus.

Welcome Bonus

New members will receive a 150% welcome bonus on their first deposit. The following conditions must be met to qualify for this bonus:

• A minimum deposit amount is required.
• To withdraw bonus funds, you must wager the total bonus amount at least 20 times (wagering requirement).
• The welcome bonus is a one-time offer — limited to one account per member.
• If wagering is not completed within 30 days of receiving a bonus, the bonus will be forfeited.

General Bonus Policy

• Bonus funds are kept separate from your cash balance. Cash balance is used first when processing withdrawals.
• Bonus funds cannot be transferred to another member.
• Multiple bonus offers cannot be combined simultaneously unless explicitly stated otherwise.
• Unite8 reserves the right to modify or cancel any bonus offer without prior notice.
• If fraudulent activity is detected on an account, all associated bonuses and winnings will be voided.

Betting Rules & Gaming Terms

All betting and gaming activity on Unite8 is governed by a defined set of rules, applied equally to every player to ensure fair gameplay.

Sports Betting

• All betting odds are updated in real time. The odds at the moment a bet is confirmed are final.
• If an event is cancelled, bets placed on that event will be refunded.
• Bets must be placed before a match begins; specific time restrictions apply for live betting.
• Unite8 reserves the right to void bets recorded at incorrect odds due to system or display errors.

Casino & Slots

• All games use internationally certified RNG (Random Number Generator) technology to guarantee fair and unbiased outcomes.
• If your internet connection drops during a game, your session data will be saved and you can resume from where you left off once reconnected.
• In the event of any dispute over game results, Unite8's server logs will serve as the final and definitive record.

Live Casino

A time limit applies when placing bets in Live Dealer games. Bets will not be accepted once the window has closed. Live game outcomes are determined by the live video feed and are considered final.

Prohibited Activities & Fraud Prevention

Certain activities are strictly prohibited to maintain the integrity of the Unite8 platform and protect all members. Violations may result in account suspension and legal action.

Strictly Prohibited Activities

• Money Laundering: Transferring or receiving funds from illegal sources is strictly prohibited and may be subject to legal penalties.
• Bonus Abuse: Claiming bonuses by creating multiple accounts or submitting false information is prohibited.
• Collusion: Collusion between multiple players to deliberately manipulate game outcomes is strictly prohibited.
• Use of Software: The use of auto-betting bots, hacking tools, or any software designed to manipulate game outcomes is strictly prohibited.
• Chargeback Fraud: Fraudulently initiating chargebacks or payment disputes to misappropriate funds is strictly prohibited.
• Use of Third-Party Accounts: Playing on another person's account or placing bets on someone else's behalf is strictly prohibited.

Responsible Gaming Policy

Unite8 believes gaming should be a source of fun, not addiction. We put the wellbeing and peace of mind of every member above the gaming experience itself — which is why Unite8 offers a range of responsible gaming features.

• Deposit Limits: Set your own daily, weekly, or monthly deposit limits.
• Session Limits: You can enable automatic logout after a set period of inactivity.
• Cooling-Off Period: Take a temporary break ranging from 24 hours up to 6 months.
• Self-Exclusion: Option to fully deactivate your account for an extended break.
• Reality Check: Receive reminders of how long you have been playing after a set period of time.

If you're experiencing any issues related to your gaming, please reach out to our support team — we're always here to help.

Privacy & Data Protection

Unite8 takes the privacy of your personal information seriously. Data collected at registration and during platform use is used solely for the purpose of providing our services.

• Your personal information will never be sold to third parties.
• Information may be shared on a limited basis for payment processing purposes and to meet legal obligations.
• All data is protected with 256-bit SSL encryption.
• For more details, visit our Privacy Policy Read.

Account Closure & Termination

You may close your Unite8 account at any time by contacting our support team. Before closing your account, please ensure:

• All active bets have been settled or cancelled.
• Your available balance has been fully withdrawn.
• No active bonuses or promotions at this time.

Unite8 reserves the right to immediately close an account under the following circumstances:

• If evidence of a terms violation or fraudulent activity is found.
• If false information is submitted during KYC verification.
• In cases of prolonged inactivity (no activity for 12 consecutive months).
• For legal reasons or upon instruction from a regulatory authority.

Terms Amendments & Contact

Unite8 reserves the right to amend these terms and conditions, in part or in full, at any time. Members will be notified at their registered email address before any significant changes take effect.

Continued use of the platform after any changes to the terms constitutes your acceptance of the updated terms. We recommend checking this page regularly.

Contact Us

If you have any questions or concerns about these terms, please get in touch with us:

• Email: support@unite8.bet
• Live Chat: Click the chat icon in the bottom-right corner of the platform.
• Support Hours: 7 days a week, 24 hours a day